RETURN AND EXCHANGE POLICY
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How can I return my hair extensions?
We can only accept your return if you didn’t opened the packaging of the extensions – only the tester part. Luxury For Princess Hair can only do returns for clip-in sets with in the same range, If you wish to return your set for a different set range your exchange will be treated as a ... -
When will I receive my refund?
A full refund will be provided to the original method of payment after we have received, inspected and confirmed that the returned hair extensions were not opened. All customers must contact us after sending the package back and provide us with the tracking information in order for us to process ... -
Do I have to pay for the shipping of my return?
You are responsible for all return shipping charges. We won't be responsible for loss of your return or exchange. Partly for this reason we recommend that you send your exchange or return with a tracking number so you can follow your return. Note: please indicate "RETURN, NO DUTIES" on the ... -
What is the return period?
We will provide a refund on unopened hair extensions within 30 days of the date that you receive your Luxury For Princess Hair Extensions. -
Why are Luxury For Princess Hair Extensions non-exchangeable if opened?
Human hair extensions are considered to be a hygienic product by law. We take matters of hygiene and public safety very seriously and do not allow opened items to be returned for the safety of all our customers.We are not alone - other hair extensions suppliers do not allow returns of opened ... -
How may I contact you?
You may contact us by e-mail at info@luxuryforprincess.com and we guarantee a response within 24 hours! -
How do I make a return?
We can only accept your return if you didn't opened the packaging of the extensions; only the tester part. Please note that all returns need to be made within the 14 day Return Period and all RMA Requests require your invoice number. You can create your RMA (Return Merchandise Authorization) ... -
May I return my order?
Yes. We are more than happy to accommodate returns within 30 days after receiving that have not been opened, worn or tampered with. Luxury for Princess Hair Extensions are packaged with a special security seal which identifies if the extensions have been taken out of the packaging. You may take ...
