Warranty

At Luxury For Princess we stand behind the quality of our hair extensions with a 12-month guarantee on all human hair extensions starting from the day your order was delivered. To make use of the 12 months quality guarantee, it is necessary to have proof of purchase of your Luxury For Princess Hair Extensions and the Luxury Hair Care Line products. Carefully read the Careguide you received along with your hair extensions or read here. Please note that the warranty is void in the event of intentional damage, neglect, failure to comply with our recommended aftercare or any alteration, such as hair colouring.

If you experience a quality issue, within the 12 month timeframe, feel free to contact us info@luxuryforprincess.com. We will offer a complimentary repair of your hair extensions in case the issue can be fixed. If the issue cannot be fixed we can offer a replacement of the hair. Please note, if the hair quality is poor due to improper care the warranty expires.

HOW TO TAKE CARE OF YOUR HAIR EXTENSIONS

Our Luxury Clip-In Extensions are made of 100% Remy Human Hair, and with the right care, they can last up to 12 months. We highly recommend you invest in high-quality hair care products, since care and maintenance are crucial to the longevity of hair extensions. That’s why we created our own hair care line, specially designed to take care of your hair extensions and your natural hair.

BRUSHING

It is very important that you brush your hair extensions regularly, to prevent tangles and ensure that the extensions break off less quickly. Always start brushing from bottom to top with a hair extension brush like our Luxury Brush. Only when everything is tangle-free work upwards.

WASHING

Hair extensions do not receive natural oils from the scalp like your own hair, so they do not need to be washed very often. We suggest only washing your Luxury For Princess hair extensions every 15 to 20 wears or when there is too much product build-up and they become unmanageable to style. Please keep in mind that the less you wash your hair extensions, the longer they will last.

Wash your hair extensions with our hair care products especially designed for hair extensions. Fill up a sink with water and apply the Luxury Hair Extension Shampoo first. Rinse off, then apply a generous amount of the Luxury Extension Conditioner to the mid-lengths and ends, avoiding the tracks. Be cautious not to wet the tracks where clips are attached to prevent issues like shedding, peeling or snapping due to water absorption. Rinse off the conditioner and rinse the extensions again in cold water to lock in moisture. Next apply the Luxury Extension Boost Mask throughout the extensions, to restore smoothness, nourishment and shine.

Brush each weft with a wide tooth comb from bottom to top to work the hair mask through the hair and remove any tangles. Leave the hair mask in for at least 4 to 6 hours or overnight for the best results. Finally lay each weft flat to air-dry on top of a towel on a flat surface.

CUTTING

Split ends are a natural occurrence and may develop on human hair extensions. If necessary, you can trim the ends of the hair extensions.

COLORING

Our hair extensions can be dyed a darker color or toned by a professional hair colorist, who has had previous experience in working with hair extensions. Altering the color may yield unpredictable results due to the genetic composition of the hair, and we cannot guarantee the outcome if you proceed with colouring. We strongly do not recommend getting hair extensions colored a lighter shade, as it will require them to be bleached. Bleaching is a harmful chemical process that can alter the quality of your set and even damage it.

Human hair can be colored, but we do not recommend it. Any hair that is colored will remain at your own risk. We recommend that you test one clip-in weft before dyeing the full set to ensure you are happy with the result. We recommend using a semi-permanent hair dye as it is less damaging to the hair extensions.

STYLING WITH HOT TOOLS

Our hair extensions are made with 100% Remy Human Hair and can be curled, straightened and blow-dried just like your own natural hair. In order to preserve and extend the lifespan of your hair extensions we suggest to use a heat protectant, like our Luxury Thermal Serum. Additionally, we recommend to only use a low heat setting of 120C/250F, as anything higher runs the risk of damaging the hair.

STORAGE

Our clip-in hair extensions should be stored away when completely dry. In a flat position, in a plastic bag or box and away from direct sunlight. You can store your clip-in hair extensions in the closet using our Luxury Storage Case & Hanger.

SWIMMING

We do not recommend swimming with your extensions clipped in or getting them wet (except when washing them). Chlorine from swimming pools, salt from ocean water and dirt in all bodies of water can be damaging to your hair extensions. Also, swimming with your extensions clipped in may lead to the extensions tangling with your natural hair, which can be damaging. If you would like to wear your extensions in the water, make sure to wear the hair up to avoid getting them wet.

SLEEPING

We do not recommend sleeping with your Luxury For Princess hair extensions in, as they can get tangled during sleep causing damage to the extensions as well as your natural hair. Since they only take a few minutes to clip in, and seconds to remove, please do this daily to maintain the integrity of the hair.