Privacy Policy
This is the privacy statement of Luxury For Princess. We value our customers and their privacy. Luxury For Princess always acts in accordance with the Personal Data Protection Act and from May 25, 2018 the applicable General Data Protection Regulation. This privacy policy discusses the different way in which Luxury For Princess collects data and the purposes for which data can be used.
USE OF COOKIES ON OUR WEBSITE
Luxury For Princess uses cookies on its website. A cookie is a small text file that is placed on your computer by a website. This text file can be read by the browser you use. This makes it possible, for example, that a password with which you log into a website is 'remembered' by your browser.
No personal information
The use of cookies is safe and does not violate your privacy. No personal information, such as a telephone number or e-mail address, can be derived from cookies. We regard all data that is collected as confidential. The data will not be lent, rented or sold, nor made public in any way.
How can you turn off your cookies?
Functional and static cookies are necessary for the site to function as well as possible. You can not turn it off. By visiting our website, you automatically consent to the use of these cookies.
If you nevertheless do not want to allow cookies to be stored on your computer, you can set your browser to refuse cookies. The method for adjusting your cookie settings differs per browser. For more information about the options for accepting or disabling cookies, consult the help function of your internet browser. See for example this explanation by the Consumers' Association.
Reject the consequences of cookies
If you block some or all of the cookies in your web browser, the blockage may cause parts of some other websites, such as the shopping cart or login functionality, to stop working properly.
WHO IS RESPONSIBLE FOR THE PROCESSING OF DATA?
This is the privacy and cookie policy of Luxury For Princess, which is domiciled in Heerlen, at 6413 BR Rennemigstraat 19 Heerlen, hereafter called 'Luxury For Princess'. Our Chamber of Commerce number is 89767632.
COLLECTING AND PROCESSING YOUR PERSONAL DATA
Luxury For Princess collects and processes personal data from you for the purposes mentioned below. Hereafter, the numbers of these purposes will always be referred to.
- To provide and invoice our services
- To process your orders and inform you about their progress
- To communicate with you (including sending messages)
- To perform analyzes for reporting purposes
- To tailor our services to your wishes
- To optimize our services
- To offer you extra services and benefits
- To inform you about products, events, offers and promotions of the Luxury For Princess
- To show personalized advertising
- To provide information about you to third parties if we are obliged to do so on the basis of legislation or regulations (for example to investigative authorities)
- To check whether you can meet your payment obligations and to check all those facts and factors that are important for the responsible conclusion and / or performance of the agreement
- To secure, adapt and improve the website
- To verify your identity and prevent fraud
1.1 USE OF LUXURY FOR PRINCESS WEBSITE
When you visit the Luxury For Princess website, we collect certain information about you by means of technical, functional and (only if applicable) cookies. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferences. Cookies also keep track of your surfing behavior and preferences. With this we can improve our service to you. However, you can choose to unsubscribe yourself from the cookies by setting your internet browser in such a way that it does not store cookies anymore. In addition, you can also delete all information previously saved via the settings of your browser. For more information about turning cookies on and off (link).
OUTGOING LINKS
The Luxury For Princess website may contain links to other websites. We are not responsible for the content or (lack of) privacy protection of these websites. We therefore always advise you to read the privacy statements of the linked websites.
1.1.1 Visit to the website with My Account
An Account makes using the webshop easy and convenient. For the purpose of using your Account, we process the following data:
- E-mail address; Name, address and place of residence
- Phone number
- Click behavior? Check
- Transaction history
- IP address
- Data about your computer
- Duration and time of the visit
- Credentials
- Bank and payment details if a purchase is made
- Purchased products
We use the data we obtain in connection with your use of the website with your My Account for the following purposes: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 13.
1.1.2 Ordering as a guest
If you want to make purchases online without creating a My Account, you can order as a guest. We process the following data in that case:
- Name, address and place of residence
- E-mail address
- Bank and payment details
We use this data for the following purposes: 1, 2, 3, 7, 8, 11,13.
1.1.3 iDeal, Bank transfer, PayPal (including credit card), Bank contact / Mister Cash, SOFORT Banking or credit card payments.
For the purpose of processing your purchases with the above resources in the webshop, we process the following data:
- Transaction history
- Payment method
- Location & time
- Country of origin of the credit / debit card?
We use this data for the following purposes: 1, 2, 4, 10, 11, 13.
1.2. SOCIAL MEDIA
Luxury For Princess is available on various social media such as Facebook and Instagram in order to keep inspiring you. If you follow Luxury For Princess through social media, or communicate with or about Luxury For Princess via social media, we process the following data so that we can optimize the content of our social media activities for our customers as much as possible:
- Profile information of the relevant social medium
- The viewed and posted content and messages relating to Luxury For Princess
- Metadata stored in the platform
- Additional information may be collected during a participation in an action or competition, about which you will be informed of your participation
We use this data for the following purposes: 3, 4, 5, 6, 7, 8, 9, 10, 13.
1.2.1 FACEBOOK
On our website you will find buttons that allow you to log in to our website via your Facebook account. These buttons are realized by a code supplied by Facebook. This code places a cookie. You can read the privacy policy to investigate how Facebook uses this information.
1.3 CUSTOMER SERVICE
If you contact or use the services of Luxury For Princess, we collect the following information in order to be able to respond as well as possible to your complaint, request or question:
- E-mail address
- Phone number
- Content correspondence
- Name, address and place of residence
We use this data for the following purposes: 1, 2, 3, 4, 5, 6, 7, 8, 13.
1.4 WEBWINKELSOFTWARE
Our webshop is developed with software from Magento. Personal data that you make available to us for the benefit of our services will be shared with this party. Magento has access to your data to provide us (technical) support, they will never use your data for any other purpose. Magento is required to take appropriate security measures on the basis of the agreement we have concluded with them. These security measures consist of the application of SSL encryption, a strong password policy and secure data storage. Magento reserves the right to share collected data within its own group and affiliated partners in order to further improve the service. Magento takes into account the applicable statutory retention periods for (personal) data.
1.5 WEB HOSTING
We take over webhosting and e-mail services from MageHost. MageHost processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. These are not personal data. MageHost has taken appropriate technical and organizational measures to prevent the loss and unauthorized use of your personal data. SoHosted is required by virtue of the confidentiality agreement.
We use the services of Yourhosting for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent abuse, loss and corruption of your and our data as much as possible. Yourhosting has no access to our mailbox and we treat all our email traffic confidentially.
1.6 NEWSLETTER LUXURY FOR PRINCESS
If you wish, you will periodically receive the Luxury For Princess newsletter by e-mail. The newsletter contains information about products, services, promotions and events of Luxury For Princess and is focused as much as possible on your interests and preferences when they are known to us.
We may use your e-mail address to collect information about your behavior on our website. For example, we can see if you click through to our website through our newsletter and we can recognize you when you visit our website by means of a tracking link. This allows us to monitor which actions you take from the e-mail.
The frequency of shipping may depend on your personal preferences. If, for example, you indicate that you are interested in several product groups or events in the My Account environment, you may be informed about this more often than if your interest concerns only one product group.
If you receive the newsletter of the Luxury For Princess, we collect the following information:
- First and last name
- E-mail address
- Date of birth (optional)
- Preferences
- Time at which the e-mail is opened
- Click behavior e-mail
We use this data for the following purposes: 3, 4, 5, 7, 8, 9, 10, 13, 14.
MAILCHIMP
We send our e-mail newsletters with MailChimp. MailChimp will never use your name and e-mail address for your own purposes. If you do not wish to receive newsletters, you can click on the 'unsubscribe' link in the newsletter. Your personal data are stored securely by MailChimp. MailChimp uses cookies and other internet technologies that make it clear whether e-mails are opened and read. MailChimp reserves the right to use your data for the further improvement of the service and to share information with third parties.
1.7 CUSTOMER SATISFACTION RESEARCH
If you participate in a customer satisfaction survey of Luxury For Princess, we process the following data so that the results of the research can be used for improvements within Luxury For Princess in the broadest sense of the word:
- E-mail address
- Outcome research
- Name, address and place of residence (only at your request)
We use this data for the following purposes: 4, 5, 6.
1.8 SENDING AND LOGISTICS
If you place an order with us, it is our job to have your package delivered to you. We use the services of UPS and DHL to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with UPS or DHL. UPS or DHL uses this information only for the purpose of executing the agreement. In the event that UPS or DHL engages subcontractors, UPS or DHL will also provide your data to these parties.
1.9 INVOICING AND ACCOUNTING
We use the services of E-Boekhouden to keep records of our administration and accounting. We share your name, address and residence details and details regarding your order. This data is used for managing sales invoices. Your personal data will be sent and stored protected. E-Boekhouden is mandatory and will treat your data confidentially. E-Boekhouden does not use your personal data for purposes other than those described above.
2.0 SECURITY
We make every effort to protect your personal data against loss, destruction, use, changes or distribution by unauthorized persons. We use HTTPS (Hypertext Transfer Protocol Secure) and SSL (Secure Sockets Layer) certificates to protect our website, especially on the web pages where you have to enter your personal details. This way third parties who have nothing to do with your data can not reach it. The user data is stored in locations that are both physically and technically protected. The employees who have access to the customer data are trained in advance and instructed how to deal with these data and there is a duty of confidentiality on them. Security checks are carried out several times a year to ensure the security of your data. Any issues arising from this are immediately addressed, picked up and resolved.
The payment page is hosted by Mollie, one of the largest and safest payment service providers. We do not use payment information on our server. All payment details are stored at Mollie. Security checks are carried out several times a year to ensure the security of your data. Any issues arising from this are immediately addressed, picked up and resolved.
2.1 GOOGLE ANALYTICS
Finally, Luxury For Princess stores information (including the IP address used by you) with a view to compiling usage statistics and for the security of the website. We use Google Analytics to determine how users use our website and how effective our ads are on Google's search results. This information, including your IP address, is sent by Google and stored on servers in the US. In this connection, read Google's privacy policy for more information and also the specific privacy policy of Google Analytics. Through our website, cookies are placed by Google as part of the 'Analytics' service. Google may provide this information to third parties insofar as this is required by law or insofar as these third parties process this information on behalf of Google. We have no influence on these practices. We have not given Google permission to use the acquired analytics for other services.
2.2 INSPECTION AND CORRECTION
If you want to know what data Luxury For Princess has recorded about you or if you want to change or delete data that you can not change via your My Account, you can contact Luxury For Princess at info@luxuryforprincess.com.
2.3 ALTERNATIONS OF PRIVACY POLICY
We may update this policy at any time. We will indicate any changes by updating the date at the top of the policy. You accept the most recent version of our privacy and cookie policy every time you enter and use this website.
QUESTIONS?
If you have any questions, feel free to email us to info@luxuryforprincess.com.
Basically, by using our site, you agree to the terms on this page. Reach our team at info@luxuryforprincess.com with any questions!
