TERMS AND CONDITIONS OF USE

PLEASE READ THE FOLLOWING TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE. The Luxury For Princess "Terms and Conditions" govern the use of this website and the purchase of any products from it.

By placing an order on Luxury For Princess, you agree with our terms of sale. Before you order, please read the terms and conditions.

PRICES

The prices are including 21% VAT. The prices listed on Luxury For Princess are excluding shipping costs. The shipping costs on any order will be charged for parcelpost.

SHIPPING AND DELIVERY

All of our orders will be shipped via parcel of UPS. All services may require a signature upon delivery. After we shipped your order, you can track your order by a trackingnumber. If a delivery is not on time or may occur, for example because the items you ordered are not in stock, you will receive a message and we strive to deliver your order within 2 weeks.All mentioned delivery times are indicative only and may not lead to any right or liablity.

We cannot guarantee that you will or will not be charged any customs taxes or duties. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel.

RIGHT OF WITHDRAWAL

For your purchases, you have a trial period of 14 calender days. During this time you have right of withdrawal. To return your order, you are responsible for the shipping costs. You can request an returns form by e-mail. Please don't forget to ship this returns form with your return. Without this returns form it is not possible to return your order. It is only possible to return your order if the clip-in hair extensions have been unopened and not taken out of the packaging. The tester piece is also part of the packaging and needs to be returned.

You may return or exchange your Luxury for Princess Hair Extensions order ONLY if they have been unopened and not taken out of the packaging. Luxury for Princess Hair Extensions are packaged with a special security seal which identifies if the extensions have been taken out of the packaging. If this is the case, we may disclose your return by hygienic reasons.

WHEN RETURNING A PRODUCT

You always have 14 calendar days from the date you receive the goods to exchange them for another or return the purchase. You must do so within 14 days from the date on which you receive the goods. The product must be in the same condition as it was when you received it. You may not use the product, although, naturally, you may carefully inspect it. Should the product be damaged or lost as a result of negligence on your part, you forfeit your right of return. To exchange your order, you are responsible for the shipping costs.

REFUNDS

You will receive your refund (excl. shipping costs and discount code) within 14 business days, after we have received and inspected your return.

PROMOTION CODES

If a coupon code is available, it must be entered by the customer at time of purchase.We cannot apply a coupon to an order at a later date if the client does not enter it at time of purchase. Current coupon codes cannot be used for previous orders.

PRIVACY POLICY

This privacy policy applies to every transaction and every agreement. Your personal information is included in our customer database. You have at all times the right to inspect and correct your personal data.

APPLICABLE LAW

All rights, obligations, offers, orders and agreements to which these Terms and Conditions apply, including these Terms, only Dutch law.

MANAGEMENT INFORMATION

Our company is located at Roebroekweg 67, 6414 BB Heerlen, The Netherlands. We are registered at the Kamer van Koophandel, with number 58218351. Our VAT Number is NL204884640B01.